Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements for all our garments.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure prompt delivery. Please contact our support team within 60 minutes of placement to request any changes.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.
What materials do you use in your clothing?
Knickerbocker prioritizes high-quality natural fibers, including organic cotton, wool, and linen, sourced from sustainable mills.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Knickerbocker garments?
To ensure longevity, we recommend following the specific care instructions on the interior garment label, typically suggesting cold wash and air dry.